FAQ

Shipping

Please allow up to 5-14 business days for your order to be shipped.
All orders are processed and packaged within 3 business days, unless otherwise noted.
USPS delivery time is 1-5 days for domestic orders and 7-14 days for international orders depending on the location. We are working on tracking updates, feel free to email us if you have any questions.
You will receive an order confirmation, if you don't see a confirmation email after placing your order, please check your Junk/Spam folder.
If you have not received your order after the estimated number of days to ship, please send us an email at shienbrand1@gmail.com or contact us through here on the link below.
Shipping rates can vary based on the location and the product.

Returns & Exchanges

We currently do not accept returns, but we will allow exchanges up to 14 days from the date you received your item. Items for exchange must be new, unworn and unwashed. We will not be responsible for return shipping. Please contact us first before shipping anything back to us! If there is a manufacture defect, please reach out to us! We sort these issues on a case by case basis.
Thank you!